Delta Airlines adds Surcharge to Non-Internet Ticketing
A friend in the travel industry mentioned that Delta will charge anyone, including agents, a two dollar surcharge on any ticket not purchased through their Web site.
This is the output of checking Delta’s site against the BOBBY accessiblity tool at CAST. It doesn’t pass muster. So if you’re blind or otherwise differently abled and don’t like paying Delta an additional $2 because you can’t use their frame-based site, maybe reminding them of the Americans with Disablities act might incent them to forget that surcharge.
Link
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More like this: accessibility, exclusionary-sites, vendors, web.
This entry was written by
Bill Humphries and posted on
January 15, 1999 at 12:00 am and filed under Uncategorized. Bookmark the
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